Fackley Services

Dealers in Used And Out Of Print BooksFree International Booksearch

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Ordering Information

How To Order Payment Shipping Returns Legal Title

Please Note - The information on this page constitutes part of our Terms of Business.

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FOUR WAYS TO ORDER

BY POST
        Simply complete the Order Form (if you have one) FULLY or send a covering letter with your payment to the address below,
giving the following information :-
Reference No. - Item details - Delivery Address (if different) - Any Changes in your requirements. Always write your return address on the back of the envelope. Always contact us before sending any letter/parcel by a Postal Service that will require a signature on receipt.

BY FAX
        Simply Fax your fully completed Order Form/Advice Sheet (if you have one) or a covering letter on 01623 552530 : International +44 1623 552530
(24 hours) giving the following information :-
Reference No. - Item details - Credit Card Details - Delivery Address (if different) - Any Changes in your requirements (if you are a Booksearch customer).

BY TELEPHONE
        Call us on 01623 552530 (International +44 1623 552530) (Ansaphone sometimes) giving the following information :-
Reference No. - Item details - Credit Card Details - Delivery Address (if different) - Any Changes in your requirements (if you are a Booksearch customer).

BY E-MAIL
        E-mail us at orders@fackley.co.uk giving the following information :-
Reference No. - Item details - Credit Card Details - Delivery Address (if different) - Any Changes in your requirements (if you are a Booksearch customer).
You can also now use our Website Secure Transactions feature.
If the item does not have a "Add To Basket" image beneath it, please contact us and we will add one for you.

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PAYMENT

We can accept the following payment methods :-

STERLING BANKNOTES
(At your own risk -
We recommend you use Post Office Transcash or Registered Post)

STERLING CHEQUE / BRITISH POSTAL ORDER / INTERNATIONAL MONEY ORDER
(Drawn on a UK Bank and made payable to 'FACKLEY SERVICES' Only.)

WESTERN UNION MONEY TRANSFER
(Made payable to 'M.WALTERS' Only)

ELECTRONIC FUNDS TRANSFER (EFT)
(BIC : ABBYGB2lXXX - IBAN : GB56 ABBY 0906 6641 0967 60)

PAYPAL SECURE ONLINE PAYMENT SERVICE

Our registered email address - (sales@fackley.co.uk)
Now available in US Dollars, Sterling, Euros, Canadian Dollars and Japanese Yen.
(If you don't have an account and would like one, registering for a PayPal Account is FREE. Visit www.paypal.co.uk)
You can use our Secure Transaction feature using a PayPal Account, Credit/Debit Card or your Bank Account.
If the item does not have a "Add To Basket" image beneath it, please contact us and we will add one for you.

(ALWAYS WRITE YOUR REFERENCE NUMBER ON THE REVERSE OF YOUR PAYMENT

UK GIRO TRANSFER
(Our Account Number is 34 333 1187)
Transfer Form must be included with Order Form.

UK GIRO BANK TRANSCASH

Fill in a Transcash Form at the Post Office, giving details of your order
and Reference Number and our Giro Account No.34 333 1187.
Hand in the form at the counter with your payment and it will be transfered
direct to us. Your Transcash Receipt MUST be sent to us with the Order Form.
(This is the cheapest method of payment for anyone without a bank account)

CREDIT/DEBIT CARDS
We can accept payment by the following cards : -

visa card

delta maestro solo jcb

All Card Payments are deducted in Pounds Sterling.
Your Statement will show FACKLEYS.

Click here for
Booksearch Credit Card Order Form

Click here for
Stock Sales Credit Card Order Form

Click here for
Supplies Credit Card Order Form

NON STERLING BANKNOTES
(By prior arrangement and at your own risk)

NON STERLING CHEQUE
(By prior arrangement) (Made payable to 'Fackley Book Service')

PLEASE NOTE :-
FOR PAYMENTS OTHER THAN STERLING PLEASE ADD 6.00 GBP
TO EACH PAYMENT TO COVER BANK CONVERSION CHARGES.
All charges incurred through payments being declined are the responsibility of the payee.

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SHIPPING/DELIVERY

Although books are despatched as speedily as possible, we cannot guarantee to deliver
by any specific day, please allow UP TO 21 Days for Inland UK and Airmail Delivery.
Surface Mail can take UP TO 17 weeks depending on distance and method requested.
Postage and Packing are charged at current rates.

Insurance is charged extra on items over 25.00 GBP.

The purchaser is responsible for paying any Import Taxes,etc.,.

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RETURNS

Returns will only be accepted if not as described and with prior consent.
Notification of any faults must be received by us within 7 days of the receipt of the items.
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LEGAL TITLE

Full Legal Title to the books remains with Fackley Services until paid for in full.
All Bank Charges incurred are the responsibility of the purchaser.
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